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Colombia fines mobile operators

Wednesday, December 3, 2014

Colombia's telecommunications regulator fined nine mobile phone companies a total of $19.8 million for delays in attending to customers in stores and on help lines, the watchdog said.

"Delays in attending to customers, in stores as well as call centers, affected 7 million users at the different operators during 13 months from September 2012 to September 2013," the commerce and industry regulator said.

Operator Tigo, owned by Millicom International Cellular, was fined the most at $8 million.

Source: Reuters