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Honduras call centers

Monday, February 16, 2015

Honduras last year added 10,000 jobs in call centers, many of them in San Pedro Sula, Honduras’s second city, which has a history of bilingualism.

Some residents are descendants of Jamaicans and Belizeans who in the early years of the last century came to work in the banana industry.

In addition, English is important as a second language in Honduras’ main commercial center.

San Pedro is located 50 kilometers (30 miles) from Puerto Cortés, Honduras’ busiest port, including connections to three submarine telecom cables.

A Honduran call center employee has an average weekly base salary of $100.

In terms of technical support, Honduras has more than 40 telecom providers, including Mexico-based Claro (only in Spanish), a division of America Movil, and Tigo, a subsidiary of Luxemburg- based Millicom.

Altia Smart City, a project of Grupo Karim, offers modern plug-and-play facilities in both San Pedro and the capital, Tegucigalpa.