Indian firms offer US backup in Guatemala
The geographical proximity of Guatemala with the US, time zones which are similar and also the quality manpower that is available makes the Central American nation an important destination for BPO business.
India’s ambassador to Guatemala BS Mubarak said, “BPO contributes a lot to the economy of Guatemala. There are already 3 well known Indian BPOs in Guatemala. 24/7, Genpact and HCL altogether they employ more than 4000 Guatemalans”, Financial Express reports.