Panama loses jobs in call centers

The number of jobs in Panama call center companies fell by 37 percent between 2012 and 2016, due to the difficulty in finding skilled labor.

Limited supply of staff with the skills needed to work in a call center and higher wage demands on the part of those who do meet the requirements are some of the reasons behind the reduction in activity in the call center industry in Panama over the last five years.

Source: Q Costa Rica