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Sitel to raise number of staff to 3,000 with additional call center in Nicaragua

Monday, November 22, 2010


Sitel, a leading global business process outsourcing provider, announced that it is opening an additional call center in Managua, Nicaragua to serve English and Spanish-speaking US consumers.

The 21,000-square foot facility adds more than 450 seats to Sitel’s established agent base in Nicaragua and will bring its total employee count in that country to nearly 3,000.

The facility will be ready for occupancy in December 2010 and Sitel expects the center to receive its first call early next year.

Original source: BusinessWire (press release)